Store Policies

Store Policies

Welcome to Halo & Honey. We want you to feel confident and cared for when you shop with us. Below are our store policies to help guide your shopping experience.

✧ Orders & Payments

  • All prices are listed in PHP.

  • We accept secure payments via [insert payment methods: GCash, BPI, PayPal, etc.].

  • Once your order is placed, you’ll receive an order confirmation email.

✧ Shipping

  • We ship nationwide in the Philippines.

  • Orders are processed within 1–3 business days.

  • Estimated delivery time is 2–7 business days depending on your location.

  • You’ll receive a tracking number once your order is on its way.

✧ Returns & Exchanges

  • We accept returns within 7 days of delivery for unused, unworn items in original condition and packaging.

  • Sale items and accessories are non-refundable.

  • To request a return, please email us at test@test.com with your order number and reason for return.

✧ Cancellations & Changes

  • If you need to cancel or change your order, please contact us within 12 hours of placing it.

  • Once shipped, orders can no longer be changed or cancelled.

✧ Lost or Damaged Items

  • We are not responsible for lost or delayed shipments caused by couriers.

  • If your item arrives damaged, kindly contact us within 48 hours with photos of the item and packaging.

✧ Privacy & Security

  • We respect your privacy. Your personal information is used only to process your order.

  • For full details, please see our [Privacy Policy].

✧ Need Help?

We’re here for you. For any questions or concerns, feel free to contact us at:
📧 test@test.com
🕒 Monday to Friday | 9AM – 5PM PHT